Marketplace declaration

Welcome to Social Order! Social Order (https://socialorder.in) is committed to providing a secure, equitable, and efficient platform for buyers and sellers to engage in transactions. This declaration outlines the rules and guidelines all users must adhere to while utilizing our services.

1. Definitions

• Marketplace: The platform provided by Social Order for the purchase and sale of goods and services.

• User: Any individual or entity that accesses and utilizes the Social Order platform.

• Buyer: A user who acquires goods or services through the Social Order platform.

• Seller: A user who lists and sells goods or services through the Social Order platform.

• Transaction: The process of purchasing or selling goods or services on the Social Order platform.

2. User Responsibilities

2.1. Registration

• All users must register to create an account on Social Order.

• Users must provide accurate and truthful information during registration and ensure their account information remains current.

2.2. Conduct

• Users must conduct themselves in a manner that upholds the integrity and fairness of the Social Order platform.

• Any form of fraud, misrepresentation, or breach of trust is strictly prohibited.

3. Buyer Guidelines

3.1. Purchases

• Buyers must carefully review seller information and the products the seller sells before completing a purchase.

• Payments for purchases must be made promptly using the available payment options on Social Order.

3.2. Disputes

Buyers are encouraged to resolve disputes directly with the seller. If a resolution cannot be reached, Social Order provides a dispute resolution process to mediate and assist both parties.

4. Seller Guidelines

4.1. Listings

• Sellers are responsible for accurately listing their products or services, including detailed descriptions, pricing, and availability.

• All listings must comply with Social Order's policies and guidelines.

4.2. Sales

• Sellers must fulfill orders promptly and communicate with buyers regarding any issues or delays.

• Sellers are responsible for issuing invoices and updating the order status upon fulfillment.

5. Marketplace Policies

5.1. Prohibited Items

• The sale of illegal, hazardous, or prohibited items on Social Order is strictly forbidden.

• Sellers must adhere to all laws and regulations governing their products or services.

5.2. Privacy and Data Protection

Social Order is committed to safeguarding user privacy and data. Users must also respect the privacy of others and handle personal information responsibly.

6. Dispute Resolution

Social Order offers a dispute resolution process designed to assist buyers and sellers in resolving conflicts fairly and efficiently.

7. Intellectual Property

• Ownership: All content, trademarks, and other intellectual property on the Social Order platform remain the exclusive property of Social Order or its licensors.

• Usage: Users must not use Social Order's intellectual property for unauthorized purposes. Users grant Social Order a license to use, reproduce, and display any content they post on the platform.

8. Limitation of Liability

• Limitation: Social Order shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the platform or transactions conducted through it.

• No warranty: Social Order makes no warranties regarding the accuracy, completeness, or reliability of any information or content on the platform.

9. Termination of Accounts

• Termination: Social Order reserves the right to suspend or terminate any user's account if they are found to be in breach of this declaration or engaged in any prohibited activities.

• Appeal: Users may appeal account terminations by contacting Social Order customer support.

10. Governing Law and Jurisdiction

• Governing Law: This declaration shall be governed by and construed by the laws of Bachupally, Hyderabad, Telangana, India - 500090.

• Jurisdiction: Any disputes arising from this declaration shall be subject to the exclusive jurisdiction of the courts in Bachupally, Hyderabad, Telangana, India - 500090.

11. Force Majeure

Social Order shall not be held liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, war, or acts of terrorism.

12. User Content and Feedback

• Users may submit feedback, suggestions, or content to Social Order. By doing so, users grant Social Order a perpetual, royalty-free, worldwide license to use, modify, and distribute such content.

• Social Order reserves the right to moderate, remove, or edit user-generated content that violates its policies or guidelines.

13. Compliance with Laws

• Legal Compliance: Users are responsible for ensuring that their activities on Social Order comply with all applicable local, state, and national laws and regulations.

• Reporting Violations: Users are encouraged to report any violations of laws or Social Order's policies to customer support.

14. User Feedback and Suggestions

• Feedback: Users may provide Social Order with feedback or suggestions about the platform. Social Order is under no obligation to implement such feedback or suggestions.

• Acknowledgement: User feedback will be considered non-confidential, and Social Order may use it without restriction.

15. Severability

If any provision of this declaration is invalid or unenforceable, the remaining provisions will continue to be in full force and effect.

16. Changes to the Declaration

Social Order reserves the right to amend this declaration at its discretion. Social Order will notify users of significant changes via email or platform notifications.

17. Contact Information

Users may contact Social Order customer support at support@socialorder.in for inquiries or concerns.

18. Sold Items

Sellers/Users can sell/buy any of their products on the Social Order platform. Different categories of products may be sold in Social Order:

• Perishable Goods:

Products that have a limited shelf life and can spoil, decay, or become unusable over time, typically within a short period.

- Fresh produce (fruits, vegetables)

- Dairy products (milk, cheese, yogurt)

- Meat, poultry, and seafood

- Baked goods (bread, pastries)

- Flowers and plants

- etc

• Non-Perishable Goods:

Products with a long shelf life that do not spoil or decay quickly.

- Canned foods (soups, vegetables)

- Dry goods (pasta, rice, cereals)

- Bottled or packaged snacks (chips, nuts)

- Cleaning supplies (detergents, soaps)

- Frozen foods (frozen vegetables, meats)

- etc

• Electronics:

Products that involve electrical components and are used for various digital or electronic functions.

- Consumer electronics (smartphones, tablets, laptops)

- Home appliances (refrigerators, washing machines)

- Audio and visual equipment (televisions, speakers)

- Personal gadgets (smartwatches, headphones)

- Gaming consoles (PlayStation, Xbox)

- etc

• Durable Goods:

Products with a long life span that are used over time without wearing out quickly.

- Furniture (sofas, beds, tables)

- Vehicles (cars, motorcycles, bicycles)

- Kitchenware (pots, pans, cutlery)

- Tools and machinery (drills, lawnmowers)

- Home decor items (lamps, paintings)

- etc

• Non-Durable Goods:

Products consumed or used quickly after purchase, with a short life span.

- Paper products (toilet paper, napkins)

- Cosmetics (makeup, skincare products)

- Food and beverages (snacks, soda)

- Office supplies (pens, notepads)

- Cleaning supplies (disposable wipes, detergents)

- etc

• Consumer Packaged Goods (CPG):

Products consumed daily by the average consumer and replaced frequently.

- Personal care items (shampoo, toothpaste)

- Household goods (laundry detergent, dish soap)

- Packaged foods and drinks (cereal, bottled water)

- Over-the-counter medications (pain relievers, vitamins)

- etc

• Industrial Goods:

Products used to produce other goods or business operations, typically bought by companies rather than individuals.

- Machinery and equipment (factories, construction equipment)

- Raw materials (steel, lumber, chemicals)

- Parts and components (gears, bearings)

- Business services (logistics, software solutions)

- etc

• Luxury Goods:

High-end products often associated with prestige, typically more expensive than average items.

- Designer clothing and accessories (handbags, watches)

- High-end automobiles (luxury cars, yachts)

- Fine jewelry (diamonds, gold)

- Exclusive electronics (premium smartphones, high-end audio systems)

- Gourmet foods and beverages (truffles, vintage wine)

- etc

• Service-Based Products:

Non-physical products that involve providing services rather than goods.

- Financial services (banking, insurance)

- Travel and hospitality (airlines, hotels)

- Health and wellness (gyms, spa treatments)

- Professional services (legal advice, consultancy)

- Digital services (cloud storage, software subscriptions)

- etc

• Agricultural Products:

Products derived from farming and related activities.

- Crops (wheat, corn, rice)

- Livestock (cattle, sheep, poultry)

- Dairy products (milk, butter, cheese)

- Agricultural raw materials (cotton, wool, rubber)

- Fisheries products (fish, shellfish)

- etc

Any other products where a trusted seller and buyer can transact, by using a mechanism of Invoice.

Last updated on Aug 10, 2024 8:8:8

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